Q. Does my animal have to be vaccinated?
A. All dogs must have up to date vaccinations at least 72 hours prior to arrival.
We do not insist on dogs having vaccination against ‘kennel cough’ if you do wish to have it done it must be 3 weeks prior to arrival.
Proof of vaccination will be needed before admission to the kennels.

 

Q. My dog is in season can she still board?
A. Yes – we will exercise her away from other dogs but she will be boarded at you own risk.

 

Q. My dog is on medication can he board?
A. We will administer medicines as instructed by the owner. There will be no extra charge for this service but please ensure that we have sufficient medication for the duration of the stay. If we have any concerns regarding your pets health we will contact your vet to discuss them. 

 

Q. Can we bring our own dog's bed in?
A. We provide a bed and ‘vet bedding’ and blankets for all dogs boarded with us. We prefer to use our own as we can wash it on a regular basis in order to keep the kennels fresh. If you feel that your pet needs something from home please provide a small item that can be put in his bed. Any toys or blankets that you send with him are at sent at your own risk.

 

Q. What is included in your charges?
A. Our charges include the cost of boarding, food, heating and insurance.

 

Q. What is covered by your insurance?
A. All animals boarded at Belham Wood Kennels are covered by our kennel insurance. Our insurance covers accident or injury of an animal should it be deemed that we have caused the accident or illness. Our insurance does not cover for pre existing conditions, or if something happens to your animal which is out of our control, ie stroke, fits etc

 

Q. How often do you walk the dogs?
A. All the dogs are walked twice a day on lead  and they also get two off lead play sessions with a member of staff in our secure exercise pens.

We do not exercise dogs together, unless from the same family, as a matter of safety.

 

Q. Will my dog get to play with other dogs?
A. We do not socialise dogs, unless from the same family, for safety reasons.

 

Q. Can my dogs share a kennel

Dogs from the same family can share a kennel but they do so at the owner’s risk, we cannot be held responsible for any injury caused from one dog to another and the owners agrees to pay any additional fees if Belham wood Kennels feels that the dogs need to be split.